Imperial Hotel Tralee

I chose The Imperial Hotel because it is a favorite venue of mine to meet friends for coffee and lunch.

The interior is really nice and the staff are always amazing. My recent meetup group event exceeded expectations thanks to a young member of staff named Aaron (Bar and Restaurant)

Having a professional background in tourism and having worked as a duty manager myself, I understand what it takes to provide seamless service. I really appreciate the massive difference that a genuine personal touch makes to the guest experience.

Aaron met us upon arrival and was absolutely exceptional and very capable. He took everything in his stride, managing our group effortlessly and providing a level of service that thoroughly impressed everyone in attendance.

Because of the fantastic experience we had with the area provided for our coffee event and the personal service both Aaron and the girls delivered, my group has already requested that we return to The Imperial again soon.

Fantastic job, Aaron!
From Kingdom Connect MeetUp Group

My heavily pregnant relative walked in and asked if she could use the bathroom, an older man behind the reception desk told her there were public toilets down the street and to get out, If that is how they see fit to speak to members of the …

With how cheap this hotel was, I had a lot of worries. But our room was so beautiful and clean, the bathroom was gorgeous and it was right near loads of food. The highlight was the staff though, when my partner and I checked in, we had the most wonderful conversation and got help with bringing our bags up. Then on checkout, the manager himself helped bring bags down and chatted to us.

Honestly, I'd highly recommend it! My only complaint was that the cups in the room were single use and wrapped in plastic, which while amazing for hygiene isn't as nice for the environment. But it's pretty standard among hotels so literally just nitpicking!

Thanks for the fab stay!